FAQ
Common Questions about Vacation Rental Homes
Check out our list of most frequently asked questions about our vacation rental homes in Ocean City, Maryland. If you don’t find the answer to your question, please feel free to contact our office! We are happy to answer any further questions you might have about your reservation or the surrounding area.
GENERAL INFO
How do I book a condo or home?
You can either make a booking directly on this website or you can call our office at 410-723-2111 and we will be glad to help you.
Do you offer Travel Insurance?
Yes, we offer Travel Protection. Click HERE for more information.
Can I bring my pet with me?
Sorry, we do not offer pet-friendly units. Nearby is South Paw Pet Resort, where your pet can have a “PLAYCATION!”
Contact for availability. Call or Text 410.835.BARK (2275)
Is booking online secure?
We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database.
Do you offer a cancellation policy?
We recommend purchasing Travel Insurance to protect your vacation investment.
WHAT TO BRING
Common Questions about WHAT TO BRING AND LINEN SERVICES
What should I bring with me?
You should bring paper towels, toilet paper, napkins, laundry detergent, shampoo, bath soap, sunscreen, beach towels, bath towels, sheets and pillowcases for all bed sizes including sleep sofas (unless you ordered a Linen/Towel Package or your rental comes with a Free Linen Package). Bring beach chairs, boogie boards, and umbrellas or rent from a convenient beach rental stand located along the beach with weekly or daily rates available.
Most of our rentals supply beach chairs and some supply a beach cart, so please read the amenities list for each property you may be interested in. All rentals are supplied with a starter roll of paper towels and a starter roll of toilet paper for each bathroom. We also provide trash bags, dish liquid, dishwasher detergent, coffee filters, & hand pump soaps at every sink.
How do I order a Linen/Towel Package and what is included?
You can order when making your reservation for an additional fee. You will receive sheets and pillowcases for all bed sizes including the sleeper sofa, towels sets (a set includes bath towel, hand towel, washcloth). The number of towel sets is determined by unit occupancy. Many of our units come with a FREE Linen/Towel package!
Can I order a Linen/Towel Package if I've already made my reservation?
Yes, for an additional fee you may add a Package up to 7 days prior to arrival. Please call 410-723-2111 or email Linen Order Requests. We will not charge you until we have confirmed the package cost with you.
How will I get my Linen/Towel Package?
Your package will be delivered to your unit on arrival day.
What do I do with my dirty Linens & Towels on departure day?
Place all linens & towels in the bags provided and leave in the same place you found linens upon arrival. Only place rented linens & towels in bags.
PLEASE DO NOT INCLUDE ANY OWNER ITEMS IN BAGS.
TRAVELING WITH BABIES
Common Questions about TRAVEL necessitieS FOR BABIES
Can I rent a high chair?
Yes! High chair rentals are available for $25 and can be added to your order during the booking process. If you’ve already reserved your condo or home, please call our office at 410-723-2111 or email us at reservations@oceancityresortrentals.com to reserve. The high chair will be delivered to your rental for the duration of your stay.
Can I rent a travel crib?
Yes, we offer travel crib rentals as well. They are available for $45. Please call our office at 410-723-2111 or email us at reservations@oceancityresortrentals.com to reserve. The crib will be delivered to your rental for the duration of your stay. Please bring your own crib sheet.